Partner Agencies

The Bergen One-Stop Career Center (BOSCC) is a consortium of workforce providers, located at 60 State Street in Hackensack. The largest include staff funded by the Workforce Innovation & Opportunity Act (WIOA) and local New Jersey Department of Labor & Workforce Development (LWD) divisions. Bergen County Technical Schools (BCTS) has served as administrative & fiscal entity for WIOA and a number of job training grants for the County of Bergen since 1995.

Read more about each provider below:


WIOA is federal legislation, adopted in July 2014, that consolidates job training programs under the Workforce Investment Act (WIA) into a single funding stream. The Act aligns workforce development programs with economic development and education initiatives.

In addition to the specific activities under the purview of the grant, WIOA serves as the lead agency of the One-Stop and oversees the interaction of the independent providers and agencies within the consortium.

BCTS administers two types of WIOA monies through the One Stop: Individual Training Accounts (ITAs)/On-the-Job Training (OJTs) grants and Contracted Services awarded to local providers through a competitive Request for Proposal (RFP) process. All contracts are reviewed by the WDB, and approved by the BCTS Board of Education in form of monthly resolutions.For more information about WIOA, please visit the U.S. Department of Labor's website.


The Employment Services Division (ES) of the New Jersey Department of Labor & Workforce Development helps clients find suitable position through one-on-one counseling, resume preparation, and job search.

Clients meet with Interviewers and counselors to learn about career prospects and training opportunities, develop resumes, refine interview skills, or specialized programs such as PROS/JSAPP. In the Public Access area, individuals can work on their own to prepare cover letters and resumes; use the telephones, copier and fax machines, or search for a job through the State's new online job tool, Jobs4Jersey. The State also has developed a virtual One-Stop, offering on-line services to workers and employers to build NJ’s workforce. To learn more about job opportunities throughout the region, please click here.


The New Jersey Division of Vocational Rehabilitation (DVRS) provides services that enable individuals with disabilities to find jobs. The division also offers assistance to people with disabilities who are having problems keeping their jobs. DVRS is staffed by experienced rehabilitation counselors who provide valuable services to people who, as a result of physical, learning, mental, or emotional difficulties, need assistance obtaining or maintaining employment. For more information, please call 201-986-8970 or please visit the State's DVRS site.


The local office for Unemployment Insurance Services is also housed at the One-Stop. It provides walk-in service to customers filing and re-opening unemployment benefit claims by phone or internet, or those who need assistance. Phone lines are available so that individuals can speak with customer service representatives at the State’s Reemployment Call Center. When a company experiences a layoff or plant closing, the One-Stop participates in the NJDOL’s Response Team, to ease the separation, and assist displaced workers re-enter the workforce. Detailed information on UI can be found on the State's website. For new claims call: 201-601-4100 or (English) - 201-601-4112 (Spanish), or apply online at


The WDB provides oversight to the state's largest county workforce development system by enabling residents and business to utilize programs through the Bergen One-Stop Career Center, the Business Resource Center, and the Youth Investment Council, as well as training, education and literacy programs. In cooperation with the County Executive and Freeholders, the WDB is charged with creating effective policy, planning strategic workforce initiatives,and building workforce collaborations that enhance workforce skills and productivity within Bergen. Visit the WDB website for more information.

Additional Grant Programs


Services are available for adult learners who need to develop soft-skills or upgrade basic skills instruction in reading, writing, and math. The Workforce Learning Link (WLL) is a state and federal grant administered through BCTS, which supports literacy labs at sites throughout the County. Certified instructors deliver workforce training programs and services in a classroom setting. For more information contact Helen Gonzalez at 201-329-9600 x5648.


The State's welfare program is known as WorkFirst New Jersey (WFNJ). To receive assistance, clients have to work, actively look for work, or participate in an approved work activity. The first activity of this job training is a mandatory 30-day in-service program at the One-Stop where clients prepare their resumes and learn workplace readiness skills. BCTS administers this training program.

After initial training, clients are then placed in the next mandatory job activity, which includes occupational training, community work experience training, or basic skills instruction. Those in need of intensive job readiness services are placed in contracted programs with local providers. Through an RFP process, BCTS sponsors intensive programs with a number of community based providers.


The New Jersey Department of Community Affairs sponsors a grant program through BCTS to support Displaced Homemakers. Free services are available at the One Stop to women who are divorced, separated, widowed, or married but unsupported, and single parents who wish to enter the workforce. Please visit the Displaced Homemaker Program website for more details.

In addition to the aforementioned organizations, the One-Stop partners with a number of local county agencies and community service organizations to round out services.


Veterans Representatives are available at the One Stop to help vets learn about available jobs, training opportunities, and to assist them access the network of benefits available to them. The Jobs for Veterans Act affords priority of service to covered veterans and eligible spouses over non-covered persons for the receipt of employment, training and placement services provided under new or existing job training programs funded in whole, or in part, by the U.S. Department of Labor (DOL). For more information, please visit the One-Stop or the State's Veterans website.


Special programs are available to assist older, economically disadvantaged workers. For more information contact Martyse Strychacz at 201-329-9600 x 5637.





One Stop Happenings


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