Partner Agencies

The Bergen One-Stop Career Center (BOSCC) is a consortium of workforce providers, located at 60 State Street in Hackensack. The largest include staff funded by the Workforce Innovation & Opportunity Act (WIOA) and local New Jersey Department of Labor & Workforce Development (LWD) divisions. Bergen County Technical Schools (BCTS) has served as administrative & fiscal entity for WIOA and a number of job training grants for the County of Bergen since 1995.

Read more about each provider below:

WORKFORCE INNOVATION & OPPORTUNITY ACT (WIOA)

WIOA is federal legislation, adopted in July 2014, that consolidates job training programs under the Workforce Investment Act (WIA) into a single funding stream. The Act aligns workforce development programs with economic development and education initiatives.

In addition to the specific activities under the purview of the grant, WIOA serves as the lead agency of the One-Stop and oversees the interaction of the independent providers and agencies within the consortium.

BCTS administers two types of WIOA monies through the One Stop: Individual Training Accounts (ITAs)/On-the-Job Training (OJTs) grants and Contracted Services awarded to local providers through a competitive Request for Proposal (RFP) process. All contracts are reviewed by the WDB, and approved by the BCTS Board of Education in form of monthly resolutions.For more information about WIOA, please visit the U.S. Department of Labor's website.

EMPLOYMENT SERVICES

The Employment Services Division (ES) of the New Jersey Department of Labor & Workforce Development helps clients find suitable position through one-on-one counseling, resume preparation, and job search.

Clients meet with Interviewers and counselors to learn about career prospects and training opportunities, develop resumes, refine interview skills, or specialized programs such as PROS/JSAPP. In the Public Access area, individuals can work on their own to prepare cover letters and resumes; use the telephones, copier and fax machines, or search for a job through the State's new online job tool, Jobs4Jersey. The State also has developed a virtual One-Stop, offering on-line services to workers and employers to build NJ’s workforce. To learn more about job opportunities throughout the region, please click here.

DIVISION OF VOCATIONAL REHABILITATION SERVICES

The New Jersey Division of Vocational Rehabilitation (DVRS) provides services that enable individuals with disabilities to find jobs. The division also offers assistance to people with disabilities who are having problems keeping their jobs. DVRS is staffed by experienced rehabilitation counselors who provide valuable services to people who, as a result of physical, learning, mental, or emotional difficulties, need assistance obtaining or maintaining employment. For more information, please call 201-986-8970 or please visit the State's DVRS site.

UNEMPLOYMENT INSURANCE SERVICES

The local office for Unemployment Insurance Services is also housed at the One-Stop. It provides walk-in service to customers filing and re-opening unemployment benefit claims by phone or internet, or those who need assistance. Phone lines are available so that individuals can speak with customer service representatives at the State’s Reemployment Call Center. When a company experiences a layoff or plant closing, the One-Stop participates in the NJDOL’s Response Team, to ease the separation, and assist displaced workers re-enter the workforce. Detailed information on UI can be found on the State's website. For new claims call: 201-601-4100 or (English) - 201-601-4112 (Spanish), or apply online at http://www.nj.gov/labor/ui/apponline.html.

WORKFORCE DEVELOPMENT BOARD (WDB)

The WDB provides oversight to the state's largest county workforce development system by enabling residents and business to utilize programs through the Bergen One-Stop Career Center, the Business Resource Center, and the Youth Investment Council, as well as training, education and literacy programs. In cooperation with the County Executive and Freeholders, the WDB is charged with creating effective policy, planning strategic workforce initiatives,and building workforce collaborations that enhance workforce skills and productivity within Bergen. Visit the WDB website for more information.

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